Shipping and Delivery Policy

1. Introduction
Thyboon Technologies is committed to delivering your orders as quickly and efficiently as possible. This policy outlines our Shipping and Delivery terms, including costs, timeframes, tracking, and returns.

2. Shipping Costs
We offer Flat rate/Weight-based/Distance-based/Free over specific amount shipping options. You can estimate shipping costs at checkout by entering your delivery address. Additional fees like fuel surcharges or handling charges may apply, depending on the order size and delivery location.

3. Delivery Timeframes
Estimated delivery times range from 7 to 21 business days after your order is processed, depending on your location and chosen shipping method. We offer expedited shipping options for an additional fee, with a delivery timeframe of 7 business days. Please note that these are estimates and actual delivery times may vary due to unforeseen circumstances. We will update you if any delays occur.

4. Order Processing
Orders are typically processed within same business day after receiving your confirmation. Same-day or next-day shipping may be available for orders placed before [Cut-off time] (if applicable).

5. Tracking and Delivery Confirmation
You will receive a shipping confirmation email with a tracking number once your order ships. You can track your package through the courier's website using the provided tracking number. A signature may be required upon delivery depending on the value or type of shipment.

6. Shipping Restrictions
We may have restrictions on shipping certain product types or quantities due to size, weight, or safety regulations.

7. Returns and Exchanges
We offer 1 day return policy for most items in their original condition and packaging. Return shipping costs are typically the responsibility of the customer, unless an error was made on our part. Please refer to our Return and Exchange Policy for detailed instructions and exceptions.

8. Disclaimer and Limitation of Liability
We cannot guarantee specific delivery dates and are not responsible for delays caused by unforeseen circumstances, including weather, customs inspections, or courier issues. We recommend purchasing additional insurance if you require guaranteed delivery or coverage for loss or damage during shipping.

9. Contact Information
For any questions regarding your order, shipping, or delivery, please contact us at sales@thyboon.com